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Case Studies

Client: OM Property Management

Avenue
Avenue
Avenue
Avenue
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Project Overview

OM Property Management, part of the Peverel Group, are leading providers of property related services across the UK. The company required a web based extranet (restricted access website) allowing them to manage and disseminate a broad range of information to specific audiences.

'YourPropertyOnline', previously known as Avenue, was awarded the RICS (Royal Institute of Chartered Surveyors) Property Management Award 2007 for the most innovative use of technology. Rocktime have collaborated closely with OM Property Management since 2005 providing ongoing development and support.

Project Features

  • Website & Extranet design & build
  • Bespoke web database development
  • Logic Content Management System
  • Online Payment Platform / Personalised Accounts / 3rd Party system integration
  • Rocktime dedicated hosting
  • Dynamic Flash maps for UK club locator
  • Website accessibility compliance

Services Provided

The solution was provided by Rocktime in the form of a secure CMS driven website with email and SMS functionality. Customers are able to view account information and make outstanding payments online. Up to date payment information is provided to users via integration with a ‘third party’ accounts system.

The extranet is managed by OM Property Management administrators utilising Rocktime's Content Management System Logic. The extranet offers access to personalised property information for both leasehold and freehold property owners/ tenants and Resident Management Company Directors (RMC’s).

Results

Rocktime has been retained by OM Property Management to continue to develop on the system and during 2008 the ‘YourPropertyOnline’ site was upgraded to .NET 2.0 platform representing a clear decision by the business to continue to place the Internet at the forefront of its communication with its customers.

An additional phase called 'Active' will include the expansion of the system to manage more of the back office processes that run the business such as an Intranet section controlling the management of jobs carried out by specified contractors for all managed developments. OM Property Management customers have the ability to monitor the work carried out within their developments and feedback to the client as and when necessary.



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