Having successfully won the competitive tender Rocktime, in consultation with the client, carried out an evaluation of the current process and with the client developed the systems architecture (AI).
The business system enabled the local authority to migrate spreadsheet data into a new browser based system to enable past trader data to populate a trader database.
Amongst all the functionality developed the system offered client admin the ability to communicate continually (either manual or automatic) via a messaging module with the existing traders to carry out the online process for new and renewal applications via newly setup trader accounts.
The system also offered a number of different pathways and access for different traders through the application period and integration with the local authorities internal payment platform Agresso.
Completing the process the system provided the means by which successful traders would carry out training to finally receive an online created trader licence