Customer Relationship Management (CRM) development to manage the interaction between the business and its customer, client and sales prospect base.
Rocktime’s custom software systems enable the organising, automation and synchronisation between business processes such as sales, marketing, customer relation and technical support activities.
By accommodating all the above the end result is a system that significantly enables the business to realise new business whilst nurturing existing clients in a cost effective and result based solution.
The result is to leverage the following:
- Improve quality and efficiency
- Reduce overall costs
- Support decision process
- Provide customer support and attention